Safaricom Increases 5G Network Coverage To 21 Counties

Safaricom has expanded its 5G coverage to 28 towns in 21 counties, providing superfast internet connectivity for its customers on the move and for their homes and businesses. Additionally, Safaricom has introduced personalized 5G data bundles for over 400,000 customers using 5G smartphones, offering ultra-fast browsing speeds of 400Mbps to 700Mbps. These 5G bundles can be accessed through Tunukiwa via the MySafaricom App, Safaricom.com, or USSD *444# or *544#, and are tailored to usage patterns.

“As a digital lifestyle enabler, we are excited about a 5G future, which makes it possible to close the digital divide in underserved communities, provide access to critical services such as healthcare or spur economic growth by connecting small businesses to new opportunities. By increasing 5G coverage, we are enhancing Kenya’s best internet network and empowering our customers to start exploring the possibilities of 5G,” said Peter Ndegwa, CEO, Safaricom PLC.

Home and Enterprise customers in 5G zones can also enjoy the network through 5G Wi-Fi. To check available 5G zones or get 5G Wi-Fi, customers can visit https://internet.safaricom.co.ke/5g-wireless/coverage.

Safaricom, in collaboration with Huawei, has established three 5G experience centers in Nairobi, allowing Kenyans to witness the transformative potential of 5G in homes and businesses. Located in Safaricom’s Village Market, The Hub, and Buruburu Shops, these centers feature virtual reality gaming zones, displays of smart capabilities for homes and enterprises, and speed-testing booths.

In October 2022, Safaricom made history as the first service provider in Kenya to launch 5G. Since then, its coverage has expanded from 11 towns to 28 towns, spanning across 21 counties in Kenya, including Nairobi, Kiambu, Mombasa, Kisumu, Uasin Gishu, Nakuru, Garissa, Kajiado, Kisii, Machakos, Kakamega, Kilifi, Siaya, Kericho, Kwale, Laikipia, Marsabit, Meru, Narok, Nyeri, and Vihiga Counties.

Over the years, Safaricom has consistently invested in its network, with its 2G, 3G, 4G and 5G in aggregate covering 97% of Kenya’s population, while its fibre network has passed more than 450,000 homes and businesses.