Miftah Concierge, a Dubai-based leading provider of luxury lifestyle services has launched its operations in Africa with the establishment of an office in Nairobi.
The entry of Miftah into the African market coincides with the appointment of Saruni Lelaona as the CEO of Miftah Africa. He will spear head the operations of company’s pan- African business from its newly established office in Nairobi, Kenya.
Co-founded and launched in Dubai by two renowned African hoteliers, Oscar Kato and Pascaline Nkwe, and Illyas Bafouri, a UAE- based hotelier and co-founder, Miftah Africa is promising its typically decerning and demanding clients, with extremely high expectations, an unmatched 60 seconds or less response time for its elite clientele, comprising high and ultra-high -net-worth individuals and corporate members that include visiting VIPs.
Miftah Concierge is redefining the luxury lifestyle experience by providing bespoke support throughout all aspects and stages of their member’s lives in tailored travel, luxury lifestyle services, health and wealth management, personal executive services, relocation and real estate needs.
Mr. Saruni, the CEO of the newly established Miftah Africa brings a wealth of experience and an impressive background of operational management in finance, business development and relationship management. His track record in leadership within the region will help align the company’s services with the unique requirements of the African market.
Commenting on the company’s unique offering, founder Oscar Kato observed, “Concierge service is fundamentally about people. At Miftah, we don’t just create time. We curate unique moments. From exquisite dinning to opulent travel and accommodations, we make every instance an unmatched experience. Our goal is to facilitate a life of limitless luxury for our clients.”
He added that At Miftah, members have round-the-clock access to the company’s team of lifestyle managers trough a state-of-the art app with a commitment to a 60-second or less response time.
Acknowledging the potential for luxury concierge services in Africa, Ms Pascaline Nkwe noted, “Miftah Africa is opening a new dimension of limitless lifestyle to our luxury clients. As Africa becomes a focal point globally for investment, climate action, and natural resources, we offer our clients unparalleled opportunities for both leisure and investment. Our services introduce them to Africa’s splendid fauna and flora, diverse cuisines, and unmatched cultural experiences. We excel in creating convenience and efficiencies that allow our clients to maximize their time and investment.”
On his new role as the CEO of Miftah Africa, Mr. Saruni stated: “I am ecstatic to join a visionary team that aims to redefine luxury lifestyle experiences, particularly here in Africa, a continent rich in culture, diversity and opportunity”.