Radisson Blu Upperhill has recently undergone extensive renovations in response to the booming Meetings, Incentives, Conferences, Exhibitions (MICE) industry in Kenya. Recognized as Africa’s best MICE destination in 2022, Kenya has demonstrated its prowess in business travel for several years. The Kenya National Bureau of Statistics reports that the tourism sector, including MICE, contributed 8.8% to Kenya’s GDP in 2019, with the MICE sector alone generating KES 115 Billion in revenue and growing by 5.5% the same year.
As the government aims to position Kenya as a premier MICE destination, hotels must adapt to meet the evolving needs of both domestic and international guests. This competitive landscape demands continuous improvement in guest experiences. In alignment with these objectives, Radisson Blu Upperhill has undergone significant enhancements, reflecting a commitment to excellence and sustainability.
Notable refurbishments include:
- Meeting and Events Spaces Refurbishment:
- Complete overhaul with new carpets, fresh paint, and energy-efficient LED lights.
- LED lights contribute to eco-friendliness by reducing electricity consumption and heat emission.
- Planned Preventative Maintenance in Guest Bedrooms:
- Proactive measures for guest comfort, including air conditioning servicing, meticulous painting, audio-visual enhancements, and the introduction of handheld bidets.
- Dining Spaces Revitalization:
- Comprehensive refurbishment, including painting, floor polishing, pergola replacements for outdoor seating, and infra-red heaters for a cozy dining experience.
- Atrium Area Renovation:
- Vibrant transformation with a fresh coat of paint and furniture reupholstering, enhancing overall aesthetic appeal.
- Pool and Jacuzzi Area Upgrade:
- Improved aesthetics with new pool beds for enhanced guest comfort.
- Environmental Sustainability Initiatives:
- Transition from diesel to LPG tanks for environmentally friendly operations, reducing carbon emissions.
- Solar Panel Optimization:
- Upgraded functionality of solar panels, now contributing to 45% of heating needs, showcasing commitment to sustainable energy practices.
- LED Bulb Installation:
- Integration of energy-efficient LED bulbs throughout the property, reducing power consumption and complementing air conditioning systems.
In recognition of its commitment to sustainability, Radisson Blu Upperhill has been awarded the prestigious Green Key Certificate for 2024. This certificate underscores the hotel’s dedication to environmental responsibility. Additionally, the hotel achieved Executive status for the Safe Hotels Certification in 2024, ensuring the highest compliance with stringent safety, security, and health standards. These enhancements not only elevate the guest experience but also reflect the hotel’s dedication to sustainability and responsible energy usage.