Femme StaffBolt’s Trusted Contacts feature enhances safety by allowing users to select emergency contacts who can be notified during unusual trip activity or emergencies. This ensures faster assistance and greater peace of mind for both passengers and drivers. Bolt has recently added a lot of safety measures on the taxi hailing platform to ensure that both drivers and riders have smooth experiences. Read in more detail here, some of the safety measures that Bolt has rolling out.
In this short tutorial, you will learn how to set up and use this feature step-by-step.
Step 1: Understanding How Trusted Contacts Works
In case of an emergency or if you’re not responding anymore, Bolt’s Safety Team can contact your chosen Trusted Contacts for immediate assistance and intervention. Just like that, safety incidents can be escalated, like Ride Check notifications, which usually tell when there’s unusual trip activity, or Emergency Assist requests, ensuring timely help if need be to protect both riders and drivers effectively.
Step 2: Why You Should Use Trusted Contacts
Bolt has a range of security features that are further enhanced by adding Trusted Contacts to your Bolt account:
- Peace of Mind- In the event of a safety issue, a trusted person will receive a notification.
- Faster Assistance- In case of emergencies, Bolt’s Safety Team can reach out to your emergency contact to expedite intervention.
- Enhanced Security- This feature adds to Bolt’s commitment to safe ride-hailing experiences.
Step 3: How to Set Up Trusted Contacts on Bolt
This is how to add a Trusted Contact to your Bolt account in few easy steps:
- Open Bolt App on your mobile device.
- Visit the Safety Settings in the app menu.
- Select “Trusted Contacts” and tap “Add Contact”.
- Enter details of the person you want to make as Trusted contact.
- Confirm and save that as your Trusted Contact.
When added, this individual(s) will be able to be contacted by Bolt’s Safety Team if the need arises.
Step 4: Other Safety Features You Should Use
With Trusted Contacts, Bolt further provides safety features for riders and drivers:
- Ride Check- Monitors irregularities in the trip and prompts the user to confirm their safety.
- Share Your Location- Users may use this option to share feedback with friends or family during their entire journey.
- Emergency Assist- Connects the user directly to emergency services through the app.
Step 5: Safety Tips for Bolt Drivers
If you are a Bolt driver, you should know the most appropriate practices for safe driving:
- Confirm Passenger’s Identity: Ask riders to confirm their name and destination before they enter your car.
- Be Attentive: Focus all your attention on the road, steering clear of other distractions.
- Maintain Professionalism: Report any inappropriate behaviors through the app.
- Use Emergency Assist: In the event of an emergency, click on the Emergency Assist button on the app.
By using Trusted Contacts and other safety tools, Bolt ensures a secure ride-hailing experience for all users. Follow these steps to maximize your safety and peace of mind.
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